Medical jobs at Flying Doctors Nigeria is a tech-enabled global marketplace for urgent/emergency medical care. We specifically serve the oil & gas, mining, and international insurance industries.
Operation Support Executive Job Summary
| Company | Flying Doctors Nigeria |
| Position | Operation Support Executive |
| Industry | Healthcare / Medical |
| Employment Type | Full time |
| Location | Ikeja, Lagos |
| Salary | Not specified |
| Experience | 3 years of experience |
| Deadline | 9th November, 2024 |
Key Responsibilities
- Respond promptly to emergency lines, sales inquiries, and service requests through calls, WhatsApp, and emails to provide accurate assistance to clients.
- Coordinate and ensure the timely and effective delivery of services to individual and corporate clients.
- Manage day-to-day operations, handling RFQs, proposals, and emergency and non-emergency requests across all communication channels.
- Oversee vendor and partner relationships to maintain reliable service delivery, collaborating with the Operations Manager on aircraft provider networks.
- Develop and maintain relationships with hospitals and service providers, both locally and internationally, through partnership agreements.
- Execute digital marketing initiatives such as newsletters, bulk SMS, and email campaigns to promote services and engage clients.
- Manage telemedicine support, data integrity, and regulatory compliance with patient information and supply inventory.
- Regularly review tender platforms to identify and secure new business opportunities aligned with company goals.
Job Requirements
- Education: Bachelor’s Degree in Healthcare Admin, Business, Operations, or a related field.
- Experience: 3 years cognate in operations, healthcare, emergency response, aviation, or customer service roles.
- Technical Skills: Proficient in MS Office, CRM, and basic digital marketing; familiarity with telemedicine/emergency protocols is a plus.
- Communication: Excellent verbal and written skills for effective client, vendor, and team interactions. Organization: Strong multitasking abilities to manage diverse tasks and meet deadlines under pressure. Problem Solving: Quick-thinking with an innovative approach to handling emergencies and client needs. Interpersonal Skills: Relationship-building abilities with clients, vendors, and medical facilities.
- Business Orientation: Strategic mindset, focused on supporting team and company goals.
HOW TO APPLY
Interested qualified candidates should send their CV to: Careers@flyingdoctorsnigeria.com
NOTE:
Use the Job Title as the subject of the email.
Only qualified candidates will be contacted.